Follow the steps below to return your item(s):
Returns can easily be made within 14 days of receipt.
Is returning free?
The costs incurred for returns are for your own account.
What should I do if my refund has not been processed?
Of course we find it annoying if you have not received your refund in time, we apologize in advance. In such cases, we recommend that you contact our customer service immediately so we can resolve this. Please use our contact form or call us at 06-15374036. The customer service can be reached by phone on weekdays from 09.00 to 17.00.
Important: these return conditions do not apply to items from the Outlet.