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Ordered before 3:30 p.m., shipped the same day Free shipping from £89,95 in the UK


Follow the steps below to return your item(s):


Within 14 days of receiving your order, select the items you wish to return and choose your preferred shipping method. Do you have a complaint? Please mail to


Package your item(s). Place the barcode clearly visible on the package. Remember to remove or cover the old shipping label if necessary.


After registering, take your package to a post office or shipping location.


Once our distribution center has received your return, you will receive a refund within 14 business days.

Returns can easily be made within 14 days of receipt.

Is returning free?

The costs incurred for returns are for your own account.

What should I do if my refund has not been processed?
Of course we find it annoying if you have not received your refund in time, we apologize in advance. In such cases, we recommend that you contact our customer service immediately so we can resolve this. Please use our contact form or call us at 06-15374036. The customer service can be reached by phone on weekdays from 09.00 to 17.00.

Important: these return conditions do not apply to items from the Outlet.

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